Shipping Policy
Standard Delivery
3-5 business days. Free on orders above ₹5000, otherwise ₹150 flat rate. Includes full tracking via email.
Express Shipping
1-2 business days. Flat rate of ₹350. Guaranteed next-day dispatch for orders placed before 2 PM IST.
Global Logistics
7-14 business days worldwide. Shipping calculated at checkout. DOREE covers all export insurance for lost packages.
Logistics & FAQ
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, we ship our heritage collections worldwide. Custom duties and taxes may apply depending on your location and are the responsibility of the customer.
What happens if my delivery is delayed?
While we strive for timely delivery, unforeseen logistics issues may cause delays. We will keep you updated via email if any significant delay occurs.
What if my package is lost?
If your package is confirmed lost by the courier, we will initiate a claim and either resend your order or provide a full refund, subject to verification.