Terms & Conditions
By accessing DOREE, you acknowledge acceptance of these Terms. Users must be of legal age to transact. You are responsible for maintaining account confidentiality. We aim for accuracy in product descriptions and pricing, yet reserve the right to correct errors. Payments are processed securely upon order. Shipping, returns, and refunds follow our detailed policy guidelines. For inquiries, contact DOREE support directly.
General Terms
Rules of Conduct
By accessing and using DOREE, you agree to utilize our platform exclusively for legitimate, lawful purposes in accordance with all applicable local and international regulations. You are strictly prohibited from engaging in any fraudulent activities, misrepresenting your identity, or attempting to compromise the security and integrity of our systems through unauthorized data harvesting or technical interference. DOREE maintains a zero-tolerance policy regarding the unauthorized commercial reselling of our artisanal garments or any abusive behavior toward our digital services. You warrant that all information provided during your transaction is accurate and complete. We reserve the absolute right to suspend or terminate site access for any individual found to be in violation of these conduct standards or contributing to a disruptive environment for our community.
Liability and Limitation
Services and products provided by DOREE are offered on an 'as is' and 'as available' basis without any warranties. We do not guarantee that your access to our site will be uninterrupted, timely, or error-free. To the maximum extent permitted by applicable law, DOREE, its directors, and employees shall not be held liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, resulting from your use of the website. You acknowledge that you use our platform at your own risk and remain solely responsible for any damages to your devices or loss of information that results from such use. DOREE’s total liability for any claim shall not exceed the amount paid by you for the specific garment or service related to the dispute.
Payment Conditions
Payment for all handcrafted garments must be made at the point of sale. DOREE accepts major credit cards (Visa, Mastercard, American Express), verified digital wallets, and UPI payments. All transactions are processed in Indian Rupees (INR) unless stated otherwise. By providing payment details, you authorize DOREE to charge the full order amount, including applicable GST and shipping fees. Should billing authorization fail, the order will be cancelled automatically. Customers are responsible for any regional taxes or customs duties incurred during delivery. To ensure the highest level of security, all transactions are encrypted using industry-standard SSL technology, safeguarding your financial data from unauthorized access. We reserve the right to cancel orders resulting from pricing inaccuracies or inventory discrepancies.
Intellectual Property
All intellectual property rights globally, including copyrights, design rights, and trade secrets in all materials on this website, are the exclusive property of DOREE or its licensors. DOREE is a registered trademark in India; all rights in the DOREE name and logo are strictly protected under applicable Indian trademark laws. This includes our distinctive brand identity, handcrafted textile designs, embroidery patterns, silhouettes, photography, and source code. No license, title, or interest in any part of this site’s intellectual property is granted to you through your use of the platform. You are strictly prohibited from copying, reproducing, republishing, or distributing any materials from this site for commercial purposes without prior express written consent. Any unauthorized exploitation of DOREE’s proprietary artistry may result in legal action. If you wish to seek permission for the use of DOREE content, please submit a formal written request via our official channels for review.